Alternative Balance LLC - The Salon & Spa Association
- Please see our News Page for Holiday Closing Schedule
* Online Renewal Support CLICK HERE
Support FAQ Center
Our FAQ center has dozens of frequently asked questions and answers to the most common questions regarding membership, insurance and benefits. Get your answers now through our FAQ Center.
Contact Online Live
A live person is available to chat with you during peak business hours and beyond. Start your chat.
Contact by Email
Our customer service team is specially trained to address all account inquiries. Send us an email and we will reply promptly. Email customer support at AlternativeBalanceTeam@gmail.com *Please check all your folders such as trash/spam for replies!
Contact by Phone
If you have an issue of concern and cannot find your answer in the FAQ Center, you can call our voice messaging system.
Phone support Available : Monday-Friday 9am-3pm (EST)
Toll Free phone & fax : 1-800-871-3848
If you have a claim please contact your claim representative on your "certificate of insurance" which is provided to you after sign up as proof of coverage. You can also login to your account for this contact information in the members only area as well or email us at AlternativeBalanceTeam@gmail.com
Contact by Mail
Alternative Balance LLC
Po Box 434
Bradford NH 03221
