New Update
We now have a additional insured form for current members who need to add a business/landlord etc to a policy. Please visit our Additional Insured page for our form and more information. Thank you!
Support FAQ Center
Our FAQ center has dozens of frequently asked questions and answers to the most common questions regarding membership, insurance and benefits. Get your answers now through our FAQ Center.
Support Online Live
Robin, your virtual support assistant, is available to chat with you during peak business hours and beyond. Start your chat.
Support by Email
Our customer service team is specially trained to address all account inquiries. Send us an email and we will reply promptly. Email customer support at support@SalonSpaAssociation.com
*Please check all your folders such as trash/spam for replies!
Support by Phone
Phone support Available : Monday-Friday 9am-3pm Toll Free phone & fax : 1-800-871-3848 If you have a claim please contact your claim representative on your "certificate of insurance" which is provided to you after sign up as proof of coverage. You can also login to your account for this contact information in the members only area as well or email us at support@salonspaassociation.com
Phone support Available : Monday-Friday 9am-3pm
Toll Free phone & fax : 1-800-871-3848
If you have a claim please contact your claim representative on your "certificate of insurance" which is provided to you after sign up as proof of coverage. You can also login to your account for this contact information in the members only area as well or email us at support@salonspaassociation.com
Support by Mail
Alternative Balance llc Po Box 450, Hillsboro NH 03244
The Salon & Spa Association is part of the Alternative Balance LLC Group 1995-2010 All Right Reserved